Series 2: Earth Chilly’s

Fast Shipping with Professional Packaging

We provide a variety of shipping options owing to our long-standing relationships with UPS, FedEx and DHL. Our warehouse staff are highly trained to package your goods exactly as per the specifications we offer. Prior to shipping, your goods are carefully examined and securely secured. We ship to thousands of customers every day across multiple countries. This is a testament to our commitment to be the largest online retailer globally. Both Europe as well as the USA have warehouses and distribution centres.

Note: Orders with more than one item are assigned a processing period in accordance with the item.

Before shipping Our team will conduct a thorough inspection on the items you purchased. The majority of orders are delivered within 48 hours. The delivery time varies between 3-7 days.

Returns

The stock is constantly changing and not fully managed by us due to the involvement of several different parties, such as the factory and our warehouse. The actual inventory may fluctuate at any time. It's possible that your order may be unable to fill when you have placed the order.

Our policy lasts thirty days. If 30 days have passed by since your purchase, unfortunately we can't offer you a refund or exchange.

Your item should be in the original packaging and in good condition. It must also not be used. The item should be in its original packaging.